Does country ham need to be refrigerated?
No, as long as the vacuum seal is intact refrigeration is not necessary. After the seal has been broken, your product will have a shelf life of approximately 2 weeks in the refrigerator.
What is the best way to store country ham?
Country ham does not need to be refrigerated, although we recommend storing it somewhere in a mild/cool climate. Excessive heat can cause the vacuum seal to break.
I don't see a "best by" date. Is my ham safe to eat?
Country ham is a cured product so it doesn't go "bad". For quality purposes, we recommend enjoying your country ham no more than 18 months after the package date. However, as long as the vacuum seal is not broken, it is safe to eat well beyond that time period.
My country ham is too salty. What can I do?
If you prefer a milder flavor of ham, we recommend soaking it in water before you cook it.
How do you cook country ham?
Frying or grilling country ham slices is the most common method of preparation.
How soon after placing my order can I expect my product?
Please allow 3-5 business days for us to process your order. Once we have shipped the order we will email you with a tracking number. ***Please note that the high volume of shipping orders during the holiday season sometimes affects the timeliness of deliveries and all shipping time frames are approximate.***
What is your return policy for online orders?
For a refund or replacement, please contact us at 336-835-2411. Customers are responsible for shipping costs on returns. No refunds or returns will be granted if we are not contacted within 30 days of receiving your order.